The on call nurse lied!

Avatar for mrscarta914
iVillage Member
Registered: 07-18-2003
The on call nurse lied!
5
Mon, 04-18-2011 - 10:36am

I'm kinda pissed right now! Friday, I called my OB's office to talk to his nurse becaues I felt AF coming, and if she would have shown up on Friday, I would have needed my meds then so I could start them on Sunday, well my OB's nurse was busy (of course my OB is very popular!) so I talked to the on call nurse, she wouldn't even let me explain everything before she said, "okay I'll call it into walmart, just expect it to be there" I was like HUH!? Because I was trying to get out of her IF my OB wanted me to do it, and what he wanted me to do and blah blah blah, but it was about an hour before they closed, which was pleanty of time! So she ended up ending the call and I called her right back and kinda chewed her out for hanging up so ubruptly with me before I got all my questions out! So this was her response the second time "I will talk to Janet and she will call you back, if not today then Monday" I told her, I think I'm starting my period now and if I am to be taking these meds then I need to have them for this weekend!

She's lucky I didn't start until Sunday! But I still didn't get a call from Janet on Friday, so I called them this morning, and the secretary that answers the phones in the morning laughs, "Monday's are Dr. N's surgery day's they don't come in today" I was like, SAY WHAT? Seriously, and then she offers for me to talk to the on call nurse, I asked her "Is it BreAnne?" The lady was like, "Yes" and I said, "NO she didn't help me last time, I'll just call back tomorrow" and hung up. I am really mad at her right now! Like I said, she's really lucky I didn't start until Sunday, because if I had started Friday, this would have been an unmedicated cycle!! And then I would have been really really pissed at her!

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iVillage Member
Registered: 10-28-2009
Mon, 04-18-2011 - 12:31pm

OH my gosh I would be so mad too!

Siggy winter
Avatar for mrscarta914
iVillage Member
Registered: 07-18-2003
Mon, 04-18-2011 - 2:26pm

Okay so I guess she didn't lie entirely! She gave my information to my OLD OB's nurse and she was the one that called in my prescription..... but it was just for the femara and nothing else! Now, I'm just a little more pissed because she gave instructions to the wrong person! GGRR

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iVillage Member
Registered: 04-19-2011
Thu, 04-21-2011 - 11:13am

Ugh, that's so frustrating! I question why some people get into healthcare. You'd think it's because they care about people and want to HELP them, but often that doesn't seem like the case

iVillage Member
Registered: 06-28-2011
Tue, 06-28-2011 - 11:32pm

Wow it doesn't seem like any of them take their positions too seriously. SMH. I'm sorry hon. If they continue to mess up or ignore your concerns then report them!!

iVillage Member
Registered: 12-15-2008
Fri, 07-01-2011 - 11:43am
Shana that just pain stinks!

It's so hard when you have gotten to the point that you are on meds, and to add to that having a clinic that treats like a number only makes it worse. I hope that next time you speak to your OB he/she will take this as seriously as it is and will ensure that their staff don't treat anyone like that again.

Hugs,

Laura
ME 34 SO 31 TTC #1 since September/08 First appointment with RE October/10 HSG November/10 - Left tube blocked Unblocked March 17/11 Fimbriae are gone though SA December/10 - 1% Morphology Swim Up SA January 2011 - Morphology is 13% doctor says is