I require parents to call by noon of the interview day to confirm the appointment.
We've all had it happen. It really is annoying. I guess the only thing you could do is tell them when you schedule the interview "I will be giving you a reminder call the night before" and hope they answer the phone. Even then you'll probably get the no-shows. I usually call them if they're more than about 20 minutes late. I also usually get and "OH! We forgot!" Or "The baby was still sleeping, so we thought we'd just be late." Sometimes other lame excuses. This is actually good information for you. You'll get a feel for the family and their priorities. I also tell parents if you're going to be late CALL ME or I'll think you're being rude or lying dead in a ditch somewhere (Yes, I actually tell people that). In this day and age where everyone has a cell phone there's no excuse.
Oh, and for no-shows I give them ONE more chance. If they blow me off again I don't even interview them. Not worth my time.
I curbed this some by not telling too much over the phone. I tried to control the telephone conversation by trying to ask questions and find out what they are needing, where they work, where are they now, why are they considering switching, etc. Then, if it seemed they might fit my program I invited them for an interview.
I found the people who really only wanted a price and not much else probably wouldn't be a good fit anyway AND those people most of the time would say yes to an itnerview if I invited them simply b/c they didn't know how to say they weren't ready for interviewing yet - then they wouldn't show. To try to find out if someone is price shopping, or truly interested in the care I provided I would respond to a price question with...what hours do you work (never ask wha tthey want, find out what their job hours are) if they don't want to say and just ask again for the price you can just tell them your highest rate and be done or you can ask again - it depends on the level of services you are needing, can you tell me a bit about the care your child received now? And see where that goes. I think you will find out pretty quickly the parents intentions.
Try to be the one asking the questions and find out if they may fit what you offer, if theyd o invite them to an interview to discuss details. If they flat out ask you what your rate is but you have had a good conversation w/ them let them know you will work up a rate and have it for them at the interview.
Another on-going problem ~ That's for sure ~
I never do interviews on the weekend - just for
I did child care for fourteen years and NEVER published my address.