I'm so glad that this mom spoke up and that that Panera Bread is taking it seriously. It is important that people are educated on how a simple comment can be discrimination:
Due to a number of developmental disorders and a spinal abnormality, Emma wears orthopedic shoes, which were prescribed to her by her orthopedic surgeon and physical therapist.
Duke said that when she walked with Emma to get a coffee refill, an employee at the independently owned Panera franchise took her aside and asked if she could remove her daughter’s shoes.
The reason? According to Duke, the employee said that customers were complaining that the shoes were squeaking.
What do you think about the story?