I was chatting back and forth with Pay Pal. They were the ones handling this issue. Since the seller did not directly contact me himself via email. Yesterday I got a full refund. No explanations why. Still really don't know where that item was or is. It doesn't matter now since I was reimbursed. I ordered the exact same deep fryer from Amazon. Only 2$ more. But they were doing a special this weekend. I get free 2 day shipping. Says if ordered yesterday I can expect my item by Tuesday. Amazon has always been good.