Rose Ordile: That one actually took a while. When you're dealing with an animal that has broken trust with people, to recreate that and let the animal know that people are positive is difficult. It's mainly on the animal's terms. Sometimes an animal can respond really quickly and let down its guard. And sometimes animals are leery about it. It's just like us in terms of learning -- some people pick up certain subjects more easily than others.
I used Morris's 9Lives to break that. The most positive part of a cat's life is eating, and he does love his 9Lives. So every time he ate I would pet him. I slowly would work my way down his back and up his tail till he finally realized it was okay. After I was able to get through that, I had other people come and try it too. So really, in his mind, people equal food! That's how I was able to change that around and make people seem more positive to him.