Now that you have these general points under your belt, you are ready to learn my formula for presenting your issues. I want to remind you that my conflict resolution program has been proven effective for more than 90 percent of the couples who use it. A cornerstone of the program is the following formula. Memorize it and use it whenever you discuss any issue that is troubling you. Even though your issues will continue to change, the formula for presenting them should remain the same.
Formula for Presenting Your Issues
Let's apply my formula to the following hypothetical scenario:
Beth rushed home with a bag of Chinese food and a video. Tonight was "date night," and her husband Bob had promised to come home early. At 8 p.m., he still hadn't arrived. Dinner was stone cold and Beth was boiling mad.