At the time of creating your personal profile, you can share as much or as little information as you want. If you don't want to answer some of the questions on the profile page, just leave the fields blank. You can update your profile information at any time (Go to My Hub --> Edit Profile).

We assure you that iVillage Connect cares about your online privacy. Click here to view our Privacy Policy.

If you have any questions concerning our privacy policy, please contact Customer Support.

My Hub

My Site also serves as an entry/access point for social networking where you can start creating and sharing content and interacting with friends, groups and other registered site members.

My Site: Setting up My Profile

Click View Profile is a replica of your external profile page. It lets you see what other users will see when they visit your profile page in the social network.

To begin creating your profile, start by clicking "Edit" the My Profile menu in the top left corner of your page.

• • Go to myProfile --> Styles.
• • Select the style you'd like to apply to your profile.
(Note: We will be adding more styles on a regular basis, so keep checking back!)
• • Click Save at the bottom of the screen to save your changes.

At this time members cannot add their own code for backgrounds, images or styles to the social network. We're working to provide you with more options for customization very soon.

• • Go to myProfile --> Edit.
• • Click the Launch button next to Upload your Photo.
• Click Browse to select and upload an image from your computer.
If you do not upload any image, the system will use a default avatar image on your profile. Your image can be a photo of yourself, a family portait or a generic graphic that you would like to represent you on the network. You can change this image at any time.

How do I add my personal information and interests to my profile?
• • Go to myProfile --> Edit.
• • Click the "About Me" tab to add and edit your profile information.


• • Be sure to click "Save" at the bottom of the screen.

My Photos

Through your iVillage Connect profile, you can create photo galleries to upload and organize your photos.

To add/edit photos to your profile, start by clicking on "Photos" in the "myMedia" menu.Back to Top

How do I create a photo album?
• • Go to Photos>Manage Photos.
• • Click "Add New".
• • Enter an Album name.
• • Click 'Add' to add the new album.
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How do I upload photos?
• • Go to myMedia --> Photos .
• • Click the "Upload New" tab.
• • Tip: You can select which photo album you'd like to upload to using the drop down menu.
• • Click 'Browse' to select and upload a photo from your computer. You may upload up to ten photos at one time.
• • Click "Upload" to upload your photos.
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How do I change the caption of a photo?
• • Go to myMedia --> Photos.
• • Click the "Edit" link under the photo you wish to edit.
• • You can opt to rotate your picture, move it to a new album or change the title, caption or tags of the photo.
• Be sure to click "Save" to save your edits.
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What are the acceptable file formats for uploading photos?

Allowed file types include .gif and .jpg
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What is the maximum allowed file size for a photo?
The maximum file size for photos is 5 MB
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How do I delete photos from an album?
• • Go to Photos
• • Click on the thumbnail image of all photos in that album will be displayed on the right.
• • Click the thumbnail of the photo that you want to delete.
• • Click the 'Delete' button. The selected photo will be permanently deleted from your album.
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My Videos

In addition to photo albums, iVillage Connect users can also upload and organize video clips in their video albums.


To add/edit videos to your profile, start by clicking on "Videos" in the "myMedia" menu.

How do I create a video album?
• • Go to Videos.



• • Click "Add New"
• • Enter a new Album title and click Add to save your new album.

How do I upload videos to an album?
• • Go to Videos --> Upload Videos.
• •Select your album from the drop down menu.
• • Click 'Browse' to select and upload a video from your computer.
• • Click 'Upload Video' to upload your video.
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Can I edit a video after uploading it in my gallery?

No, a video cannot be edited after uploading. You should edit your video for length and quality before uploading.
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What are the acceptable file formats for uploading videos?
You can upload videos in any one of the following formats: MPEG (.mpg), QuickTime (.mov), AVI (.avi), Windows Media (.wmv), Flash Video (.flv), Real Media (.rm)
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What is the maximum allowed file size for a video?
The maximum allowed file size for videos is 100 MB
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How do I delete videos from an album?
• • Go to Videos and click on the "Edit Live Videos" tab.
• • Click on the thumbnail of the video.
• • Click the Delete button. The selected video will be permanently deleted from your profile.
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Setting up your Blog

To create your blog or add new entries, start by clicking on "Blogs" in the "myMedia" menu.

How do I set up my blog?
• • This will be the first blog that visitors will read on your profile page. You can use this blog to introduce/describe yourself to the social community on the site.
• • Begin by choosing a title for your blog entry.
• • Select a Category that you want to file it under. By default, you will see a category named 'General' in the drop down list.
• • Click 'Preview Post' to see how your post will appear online.
• • Once you're satisfied with your post, click 'Save Changes' to publish it.
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Adding a new post to your blog
To add new posts to your blog or edit existing entries, begin by clicking on "Blogs" in the top "myMedia" menu
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What is a post?

A post is an individual entry in your blog. Typically, a blog is composed of multiple posts. Every time you add a new entry to your blog, it is saved as a post to your blog and be displayed at the top of your page.

How do I add a new entry to my blog?
• • Go to Blog>Add New Entry.
• • Start by giving a title to your blog entry.
• • Select a Category that you want to file it under. By default, you
• • Enter the text you'd like for your blog entry and click Preview or Submit.
• • Once you're satisfied with your post, click Submit to publish your new post to your blog.
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How long does it take for my blog to be published on the site?
Typically, a new blog entry is published right away on the site as soon as you submit it. If you are unable to see your blog entry, be sure to refresh the page in your browser.
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How do I add photos and videos from my galleries to my blog?

• • Click Preview.
• • Once you're satisfied with your post, click "Submit" to publish your new post to your blog.




Blocking/Unblocking Users

What happens when I block a user in the network?

When you block a user, that user will not be able to communicate with you via your social network on iVillage Connect. As a result, the blocked user will not be able to:
• • Send you a private message
• • Leave comments on your profile/blog/photos/videos

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How do I block a user in the network?
To block a user, go to that user's profile page and click 'Block User' (displayed on the left under the user's profile photo). Blocked users will not be able to send private messages to you or leave comments on your profile.
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Will blocked users be able to view my profile?
Yes. Blocked users can still view your profile.
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My Contacts

To manage contacts in your social network, start by clicking on "Contacts" in the "myNetwork" menu

How do I add contacts to my social network?
• • You can add new contacts to your social network in one of the following ways:
  • Search for users in the network using the "People" link displayed in the top right corner of the site home page.
  • Identify users that you would like to connect with by browsing through groups and profiles in the network.
  •Email invites to people who are not yet part of Connect inviting them to join your network on iVillage Connect.
  
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Send invites to Site Members:
Once you identify a user that you want to connect with, click on that user's screen name to get redirected to his/her profile page.
• • Click the "Add this Member" on the user's profile page to send a friend request to that member.
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Email invites to External Users:

• • Go to myProfile --> my Home.
• • Click "Invite New People" listed in the left column under your avatar
• • Create a personalized message and enter email addresses of friends that you want to invite. You can add up to 5 email addresses at one time.
• • Click "Submit" when you are ready to send the message. The recipients will receive an email from members.ivillage.com inviting them to join the network and linking them to your profile page.
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How do I delete a contact in my social network?
• • Go to myNetwork --> Contacts.
• • Click "Delete" under the avatar of the contact you wish to remove.
• • Click "Yes" to confirm your action or "No" to cancel and keep your contact.
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Friend/Connection Requests

• To manage your contact requests, start by clicking on "My Home"
• Click on "Pending Contact Requests" to view any contact requests that are awaiting your approval.

Can I send connection requests to external users who are not members of the site?
Yes, you can send a personalized message to external users inviting them to join the network. Once they have registered to create a new account on the site, you can add them as contact.
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Message Center

To access your Message Center in the social network, start by clicking on "My Home"

How do I send a private message to another site member?
• • Go to Messages --> Create New Message.
• • Type your message. If you want, you can use the formatting toolbar to format the text in your message.
• • Click the icon to select a recipient from your list of friends.
• • Click Send Message when you are ready to send the message.
How do I check new messages from other site members?

• • Go to Messages.
How do I create and post a broadcast to all my friends in the network?
• • Go to Messages.
• • Click on Broadcasts displayed under 'My Messages' on the left.
• • Click on 'Post a Broadcast'.
• • Create your message and click 'Post Broadcast' to send the message to all your friends in the network.
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Tags:

What are tags?
Tags are user defined keywords (by registered site members) that can be added to any piece of user generated content within the network (blogs, photos, videos, etc). For example, a picture of apple may be tagged with: red, apple, sweet, fruit.

How do I add tags?

• • Type your tag(s) in the text box. If you want, you can enter multiple tags separated by commas.
• • Click Add to save your tag(s).
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Can I add tags to my own content?


Yes, we encourage you to add relevant tags to your content. This will help other users find your photos, videos and blog posts.
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Comments:

How do I add comments?

Click the comment link displayed next to any content within the Connect network (photos, videos and/or blogs).

Type your comment in the text box and click Submit.

Can I add comments to my own content?
Yes.
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I am unable to leave a comment on a particular member's profile. What's wrong?

You may have been blocked by that member. As a result you will not be able to leave a comment on his/her profile.
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Rating:

How do I add a rating?

You can submit a rating for any item within the Connect network.

Click on the stars to submit your rating (highest rating is 5 stars).

You will not be allowed to rate the same content multiple times.
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Can I rate my own content?
No, you cannot rate your own content, but you may rate the content of other users.
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Flagging:

How do I report objectionable content on the site?

Click on the red flag icon next to a piece of content that you want to report as objectionable content on the site. You will not be allowed to flag the same content multiple times.
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What happens when I report objectionable content on the site?
When you flag content on the site, a notification is sent to site moderators for review.
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Groups

To manage your groups in the network, start by clicking on Groups in the myNetwork menu.

How do I create a new group?
• • Go to Groups>Create Group.
• • Start by giving a name to your group.
• • Select a Group Category from the drop down list.
• • Enter a Description that you want to share with other users in the network.
• • Select a Privacy Level for your group. Privacy options are described below:
  Public: The group is visible to public. Group membership is open to everyone in the network. Any registered site member can join the group and start interacting with other group members.
  Semi Private: The group is visible to registered site members only. Any registered member can send a request to the group owner if he/she wants to join the group. New members need an approval from the group owner to join the group.
• • Check the box next to "I have read and agree to the above Terms & Conditions".
• • Click Create Group.
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How do I invite my contacts to join my group?
• • Go to the user's profile page.
  
  
• • Click on Invite to Group (displayed on the left, under the user's profile photo) to invite that user to join your group.
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How can I join a group in the network?
• • Start by searching for groups in the network using the Search box on the top right corner of the screen.
• • Once you identify a group you want to join, click on that group's screen name to go to the group's profile page.
• • Click on Join This Group (displayed on the left, under the group's photo) to send a message to the group owner
• • If the group you select has open membership you will instantly become a member of the group. Otherwise, you must wait for the group owner to approve you.
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How do I leave a group?

• • Go to Groups.
• • You will see a list of the groups in the network that you are currently associated with.
• • Click on 'Leave Group' displayed next to the name of the group that you want to leave.
• • Click OK to confirm your action. The selected group will be deleted from your profile.
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Group Profile

How do I upload a photo for my group's profile?
• • Go to Groups.
• • Click on your group's name.
• • Click 'Browse' to select and upload a photo from your computer, or enter a URL to display a photo from the web.
• • Click Upload.
Note: If you do not upload an image, the system will use a default image on your group profile.
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How do I select a theme for my group profile?
• • Go to Groups.
• • Click on your group's name.
• • Go to Edit --> Style.
• • Select a layout template that you want to use for your group's profile. (Note: More layout options will be offered soon, so check back.)
• • Click 'Use This Style'.
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How do I invite friends to join my group?
• • Go to Groups --> Manage Groups.
• • Click on your group's name.
• • Create a personalized message and click 'Send Invites' to send a broadcast message to all your friends in the network, inviting them to join your group.
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How do I create a blog on my group profile?
• • Go to Groups.
• • Click on your group's name.
• • Click the Launch button displayed next to Initial Blog Post.
• • Write your blog post to introduce your group to other members of the network.
• • Click 'Submit Post' when you are ready to publish your blog on your group profile.
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Groups Administration

A group's owner is responsible for managing all aspects of the group's activity in the network.


Group members can view content posted by other group members and they can manage (add/edit) their own content.


To manage your groups in the network, start by clicking on Groups in the myNetwork

How do I approve a new member that wants to join my group?
• • Go to Groups --> Manage Groups.
• • Click on your group's name.
• • Go to Groups --> Approve Members.
• • Click 'Approve' displayed next to the name of the member that is pending approval.
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Can I change the privacy level for my group after it has been set up?
No.
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How do I remove a member from my group?
• • Go to Groups --> Manage Groups.
• • Click on your group's name.
• • Go to Groups --> Members
• • Click 'Delete' next to the name of the member you want to remove.
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How do I delete a group?
• • Go to Groups --> Manage Groups.
• • Click on your group's name.
• • Go to Settings --> Admin
• • Click Delete.
Note: When you delete a group, all content related to that group and its activities will be permanently deleted from the site. This includes the group's profile, forums, photos, videos, calendar and blog -- and other members' content that was posted within the group.
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My Account

I an unable log in to my account. What should I do?
• • First, verify that you are typing the correct password and username. Username and passwords are case sensitive.
• • Clear your browser's cookies and temporary internet files and then try logging in again.
• • Check to make sure your profile still exists by searching for your profile on the site. To search for your profile, click on the 'People' link in the top right hand corner of every Connect page. Enter your member name into the search box on the People page. If you cannot find your profile, it may have been deleted by the site administrator. The site administrator is authorized to delete profiles that violate our Terms of Service.
• • If you need further assistance, please contact Customer Support.
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What should I do if I forgot my password?
Click the 'Forgot Password' link on the login screen.
• • Enter the email address that you used to register your account and click 'Send me my Password'.
• • Your password will be sent you by email.
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What should I do if I can't remember my username?
You can log in using your email address and password that you originally registered to log in to the site.
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How can I change my password?
• • Go to https://subscriber.ivillage.com/profile.
• • Log in to your account using your current username and password.
• • Under Personal Information, click on Change Your Password to create a new password for your account
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How can I change my contact email address and password?
• • Go to https://subscriber.ivillage.com/profile.
• • Log in to your account using your current username and password.
• • Under Personal Information, click Edit This Information to edit your contact information (address and email)
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Can I delete my profile from the social network?
You cannot delete your own account, but you can follow these steps to minimize your interaction with users in the network:
• • Edit your profile to remove any personal information stored there.
• • Delete any blog entries that you have on your account.
• • Delete all media files (photos and videos) from your galleries.
If you need further assistance, please contact Customer Support.

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